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Unable to add pictures to report a bug / idea

What I was trying to do: Report a bug from the app in staging, and add pictures in the bug What I expected to happen: Be able to attatch pictures in the User Interface when I attatch a picture What actually happened: When I try to attach a pic, I ...
Paul-André Savoie over 1 year ago in  0 Escalated

Prod: EO Gender not Syncing from Hubspot to Firestore

What I was trying to do: Compare gender in Hubspot vs Firestore What I expected to happen: seeing exactly the same thing What actually happened: For a female EO in Hubspot, i see Male in firestore even after I do a Sync now. I suspect the gender n...
Nicolas Beaupré over 1 year ago in  0 Escalated

EO Invitation Unsubscribe - Advise Residents

As: Resident user I want to: Be advised if/when an EO from one of my assigned electoral districts has opted out of receiving further app download invitation emails So that I can: Be aware that I should no longer expect to hear back from my EO. Sum...
Nicolas Beaupré over 1 year ago in  0 Escalated

Submit Idea - Screen not adapting to keyboard

What I was trying to do: Write an idea What I expected to happen: To see the entire screen, especially what I'm typing, by making the top scroll up I was not able to see the submit button above keyboard, at all times What actually happened: In the...
Nicolas Beaupré over 1 year ago in  0 Escalated

create a post and tag my EO

What I was trying to do: Create a post and tag my EO What I expected to happen: See the avatar of my EO's for the government to which I am linked, and to which I am making this post, so I can select from one/several of them to tag them as EO's on ...
Nicolas Beaupré over 1 year ago in  0 Escalated

Registration / Date of Birth

What I was trying to do: Create a new Resident user What I expected to happen: I expected to be able to create an account by filling in a simple form with a few fields which were all explained to me. What actually happened: I suddenly encountered ...
Nicolas Beaupré over 1 year ago in  0 Escalated

Create a Post - Not properly implemented

What I was trying to do: Create a post What I expected to happen: Obtain the same user experience as was designed for this feature in Figma What actually happened: I see two different screens (no chat in figma for resident) and post type not well ...
Nicolas Beaupré over 1 year ago in  0 Escalated

Delete Account - Fails in French

What I was trying to do: Delete my account in French mode What I expected to happen: write “CONFIRME” (the french word for CONFIRM (The english word) and have my account deleted What actually happened: The system only recognizes “CONFIRM”, even if...
Nicolas Beaupré over 1 year ago in  0 Escalated

Government Username Not Syncing from Hubspot to Firestore

@Abdelrahman Mohamed this is a backend bug. @Nicolas Beaupré went to check, and found that the usernames of governments which he recently imported into hubspot (for Countries, Provinces, Cities, Ministries) have not been propagated to Firestore. T...
Nicolas Beaupré over 1 year ago in  0 Escalated

Background Image & Info not displaying in chat

What I was trying to do: Chat with a government and then chat with an elected official What I expected to happen: see background images, names, and and titles What actually happened: I only see the avatar but the background image is set to default...
Nicolas Beaupré over 1 year ago in  0 Escalated