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Status Escalated
Created by Nicolas Beaupré
Created on Jun 12, 2023

EO Invitation Unsubscribe - Advise Residents

As: Resident user


I want to: Be advised if/when an EO from one of my assigned electoral districts has opted out of receiving further app download invitation emails


So that I can: Be aware that I should no longer expect to hear back from my EO.


Summary:

after an EO unsubscribe from our email invitation, advise the resident that the EO unsubscribed from our communication and invite the resident to communicate directly with the EO at his official email address (the one we have on file and ask the resident to remind him to download the app).


how is it useful:

I think this can put a pressure to the EO to download our app. We could do the same thing when the EO doesn’t answer us after we reach to him another time or after we tried to contact him by phone or 5 days after maybe?

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