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Status Escalated
Created by Nicolas Beaupré
Created on Jun 9, 2023

Government Username Not Syncing from Hubspot to Firestore

@Abdelrahman Mohamed this is a backend bug.


@Nicolas Beaupré went to check, and found that the usernames of governments which he recently imported into hubspot (for Countries, Provinces, Cities, Ministries) have not been propagated to Firestore. They are in hubspot.


You surely need to update your sync document to ensure that this field is sync'd. From that point, we'll ensure that @Ahmad Bilal has linked the items properly in front end.


Here is an example from Figma of how it is supposed to be:

  1. Government Username

  2. Government Account Created Since (leave blank if no account created yet (no 1st EO user created)



Original Defect as reported by @Nicolas Beaupré


What I was trying to do:

see username in firestore for a government that I just modified in Hubspot


What I expected to happen:

seeing the field general.username of the government collection to update in firestore


What actually happened: only ministries seems to update. not the megacities, cities, boroughs or provinces. seems to be a backend problem in the sync


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