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Ability to delete passed chat logs in the app an online

After a chat is closed it stays in conversations without the ability to delete it. this is on the app and website
Guest almost 4 years ago in Live Chat 0 Under analysis

Chat must automatically identify the Resident user and link chat to that contact in Hubspot

The hubspot chat must not ask user for their email, as we don't even have our resdident users emails - instead, the chat must automatiacally be assigned to proper contact in hubspot automatically detected. See attached image for details.
Paul-André Savoie almost 4 years ago in Live Chat 0 Escalated