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Status Escalated
Created by Nicolas Beaupré
Created on Feb 26, 2024

Chat with us : no information transferred to Hubspot

What I was trying to do:

Chat with us


What I expected to happen:

I expect to have my information transfered in Hubspot so that I can relate the user to an existing contact


What actually happened:

The user information transferred is Unknown.

Also: If I chat in Airside and after in Resident, I create two chat rooms in Hubspot.


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