Skip to Main Content
Status Escalated
Created by Guest
Created on Jan 29, 2024

Enhance user experience and streamline onboarding by introducing a 'Start Here' section for clear, intuitive navigation and simplified registration.

Summary:

Enhance user experience and streamline onboarding by introducing a 'Start Here' section for clear, intuitive navigation and simplified registration.


how is it useful:

Hi Anthony, I've tried using your platform and see great potential for enhancing user navigation and self-service. A "Start Here" section could significantly improve the user experience for newcomers and it is not very intuitive it is very confusing that I decided not to register after a good 5 minutes trying to figure it out. It needs to be fast and easy or forget it. Recommendation: Introduce a "Start Here" section on the homepage. This should provide clear instructions on registration, navigation, and key features of the platform. This section could include a brief overview, step-by-step guides, and links to FAQs or tutorials. Maybe start with just asking for the postal code and not everything else. Benefits: Simplifies the onboarding process for new users. Reduces confusion and enhances user engagement. Encourages self-service and reduces support queries. Implementing this could make the platform more accessible and user-friendly, potentially increasing user retention and satisfaction.


  • Attach files
  • Nathaniel Hamrick
    Reply
    |
    Feb 12, 2024

    this will be fixed by tooltips