Chatting with people

What I was trying to do: See the accurate amount of unread chats I have in the bottom menu

What I expected to happen: See the proper number of unread chats

What actually happened: I saw 4 unread chats in a blue circle (MUST BE RED), yet I see only 2 chatrooms in my chat list, and neither of them are unread.

This is a EO User - May be the cause

UserID odGhugPNXbYiNqYy6o3dklvE5PT2

Since I am an elected official and today, my profile is created twice, I am wondering if the 4 unread chats are related to the fact that I cannot read the chats to the real Francois Legault? As you can see, all my chats (as new Francois Legault’s profile) are read.